This Privacy Policy outlines how our business collects, uses, and protects your personal information, specifically regarding our mobile messaging (SMS) services. We are committed to ensuring that your privacy is protected and compliant with carrier requirements.
1. Information Collection
We collect personal information directly from you when you interact with our business. This includes:
- Identifiers: Name, mobile phone number, and email address.
- Inquiry Details: Information related to your insurance quotes, policy updates, or service requests.
- Consent Data: Records of your “opt-in” agreement to receive communications from us.
2. Use of Information
The information we collect is used solely to facilitate the services you have requested, including:
- Providing insurance quotes and processing applications.
- Sending administrative notifications and policy updates.
- Responding to customer support inquiries via text or voice.
3. Mandatory Mobile Privacy Disclosure
“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
4. SMS Opt-In & Consent
By providing your mobile number and opting in through our website forms or direct interaction, you consent to receive recurring text messages from our business. Consent is not a condition of any purchase.
5. Opt-Out & “STOP” Instructions
You have the right to unsubscribe at any time.
- To stop receiving text messages, reply STOP to any message you receive from us.
- After texting STOP, you will receive one final confirmation message stating you have been unsubscribed.
- Once unsubscribed, you will no longer receive SMS messages unless you re-opt in.
6. Help & Support
If you are experiencing issues with our messaging service or have questions, you can get help by replying HELP to any of our messages. Alternatively, you can contact us directly at our business office.
7. Message Frequency & Rates
Message frequency varies based on your activity and service requests. Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your mobile carrier for details on your specific text and data plan.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.
